Help & policies
Delivery & returns
How we deliver your order and what to do if something is not right.
Delivery
We deliver across the UK. Delivery options and costs are shown at checkout before you pay. [To be confirmed by Alpha Medical]
Dispatch times
Orders are packed and dispatched with care. Dispatch times: [To be confirmed by Alpha Medical]
Returns
If something is not right with your order, please contact us on WhatsApp or by email at info@alphamedicaluk.com and we will help. Returns conditions: [To be confirmed by Alpha Medical]
Damaged or missing items
Please contact us within 48 hours of delivery with your order number and a photo of the item.
UK team · usually replies within working hours
Alpha Medicalonline
Hi! Which collection is right for recovery after training?10:20
Hi, thanks for getting in touch. Tell us a little about your routine and we'll point you to the right product page and its documentation.10:22
Perfect, thank you!10:24
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Questions before you order?
Message our UK team on WhatsApp for help choosing the right product, or send us a message through the contact form.
- Real people, UK-based
- No obligation
- Help before and after you order